SHIPPING

SHIPPING

We ship worldwide within 3 business days, and all orders are packed safely and securely for delivery. 

For the most part, we operate on a drop-shipping model where your item will be shipped directly to you from the designer’s studio. 

Within Australia, orders are sent via Australia Post Express and generally arrive with 7 days.

International orders are sent via Registered Airmail and generally arrive within 14 days (depending on customs).

When your order is shipped, you will receive an email to confirm.  

Please specify a residential or business address where someone will be available to sign for the item during working hours. Alternatively, if you miss your delivery a card should be left so you can re-arrange for a more convenient time.

To find out more, see the product page for the item you are interested in which will list details of where it will be shipped from. 

If you have any questions about shipping, have special requests or require an item by a certain date please contact us at info@shopkinobi.com to arrange.

**Please note some of our products are made to order. For these items the delivery times are noted on the product page. If you require items within a certain timeframe or by a specific date, please contact us.

PRICING

Shipping is calculated at the checkout and varies depending on which item/s you buy and where you are located.
We also offer free shipping for orders over a certain amount – see below for our pricing.

Australian Customers

Products from Australia via Express Post $10 / Free on orders over $200

Products from New Zealand via Airmail $20 / Free on orders over $350

Products from the rest of the world via Airmail $30 / Free on orders over $400

New Zealand Customers

Products from New Zealand via Express Post $10 / Free on orders over $200

Products from Australia via Airmail $20 / Free on orders over $350

Products from the rest of the world via Airmail $40 / Free on orders over $500

USA Customers

Products from Australia / New Zealand via Airmail $40 / Free on orders over $500

Products from U.S.A via Express Post $10 / Free on orders over $200

Products from the rest of the world via Airmail $30 / Free on orders over $350

Rest of the world

Standing Shipping via Airmail $40 / Free on orders over $500

 

DELIVERY TIMES

AUSTRALIA – For items based in Australia, we ship within 3 days via Express post, so your item should arrive within 4 days for metro areas within the 'next day' network and 5-6 days for regional areas. For items from outside Australia, expect your item to arrive within 10-14 days. For faster shipping, we can post via courier for a small fee. To arrange please contact us.

NEW ZEALAND – For items based in New Zealand, we ship within 3 days via Express post, so your item should arrive within 4 days for metro areas and 5-6 days for regional areas. For items from outside NZ, expect your item to arrive within 10-14 days. For faster shipping, we can post via courier for a small fee. To arrange please contact us.

U.S. A – For items from Australia / New Zealand, expect your item to arrive within 10-14 days. For faster shipping, we can post via courier for a small fee. To arrange please contact us. For items based in the U.S.A, we ship within 3 days via Express post, so your item should arrive within 3 days for metro areas and 4-5 days for regional areas.

REST OF THE WORLD - We offer shipping via Registered Airmail, which takes around 10 - 14 days. We ship worldwide. If your country is not listed at checkout please contact us.

 

DUTIES, TAXES & CUSTOMS

Please note some countries may charge you local taxes, customs and/or duties. These are not included in your purchase and are to be paid by the customer.

Kinobi is not responsible for these charges and you should contact your local authority with any questions or issues regarding these charges. We have no control over customs processing times or charges.

 

REFUSED SHIPMENTS

If you do not accept or refuse a parcel from Kinobi, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your purchase refund.

 

RETURNS

Read our Returns & Exchange Policy here

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